Knowledge Base - Search by Error/Keyword
This page will allow the user to search our extensive online database by keyword or specific error message. Results will allow the user to quickly access step by step instructions. The most frequently accessed articles will be shown on this page as well.

Frequently Asked Questions
This page contains the questions our technical service department gets asked most often. Results are listed with descriptions and links to step by step instructions on how to resolve the issue.

Latest Downloads
This page contains all of the available downloads from G7 Productivity Systems. Please check here for updated printer drivers and Trial versions of our software.

Contact Technical Support
This link will allow the user to submit a technical issue with software or hardware. A trained technician will investigate the issue and respond with a solution via email. Validation codes and serial numbers can be submitted for reset on this page as well.

Contact Customer Service
This link will allow the user to submit a question regarding an order.

Tutorials
This link will allow the user to access videos explaining the basic functionality of the VersaCheck program. Instructions are presented in a step by step method of teaching.

Online Help Files
This link will allow the user to access help files, related to a specific version of VersaCheck, in PDF format. These files are presented with a table of contents to allow quick access to multiple sections.

Ink Refill Instructions
This link will allow the user to access the main ink cartridge refill page. There are quick links to mulitple pages and an interactive search tool to find your specific cartridge.